Back Office Systems

From multi-channel management to suppliers and shipping management ;we're well versed in setting up a back office system that connects all the dots and keeps you focused on your business.

 

A successful eCommerce business is made up of many small parts, all of which need to work together to ensure you have happy customers and a happy bottom line.

We have a wealth of experience from across a whole range of businesses, from those that exclusively dropship to multi-warehouse, multi-location web & physical shops. Whether you’re looking to take control of your warehouse, automate your supplier communications or take control of your shipping; we can help you find a solution that works well for your team.

 

Multi-channel

Be everywhere your customers are. Get their attention when they’re ready to buy and seal the deal right there and then.

From Messenger to Amazon, take control over your customer pipeline.

Warehouse

A well organised warehouse setup is the difference between delighting and disappointing your customers.

Ask us how we can help you streamline stock purchasing, storage and delivery.

PIM

The quality of your product information and assets has a direct impact on your customers’ engagement.

A well thought out PIM (Product Information Manager) keeps your products in-sync across all your platforms.

 

Cloud ERP

A good ERP (Enterprise Resource Planner) solution can help you manage everything from supply chain to staff whilst providing a real-time dashboard for your business.

Ask us how an ERP system could help your business.

Shipping

Universally hated but undoubtedly one of the most important facets when it comes to customer satisfaction.

We can be an integral partner in helping to improve your shipping process, keep customers happy and you stress free.

Datafeeds

Datafeeds can be the lifeline of a business. They can be used to pull products into your site or they can be used to pass your stock to third parties.

If you think your business could benefit from datafeeds, get in touch today.

Hardware

As well as understanding the software behind the scenes, we’re not adverse to getting our hands dirty. We can source, install and train your staff on a wide range of hardware options. From android based, 3G warehouse scanners to cloud connected automated order printing, we’re well versed in creating a symbiotic relationship between your hardware and software that keeps your business running smoothly.

“Navigating familiar or unfamiliar software is always better with help from people who really know what they're doing and have the right skill-set to deliver. As a family business of 126 years, embarking on the journey of moving from hand-written counter books and 100% manual stock-taking to 'Shopify POS' after successfully using Shopify for our internet for a few years since our move from Magento, The situation was right software, right time.

Squashed Pixel were the right integration partner to come in and help us implement a system from this Century!

The overall process has been oddly satisfying and Squashed Pixel have delivered on all fronts and continue to do so.

They're a family business like ours and you can tell. They care about what they do. You can't say that about many people these days! If you're looking for a Shopify Expert that operate nationally but care personally, look no further.”

— Nicholas Richardson, Woods Fine Linen Harrogate